Receptionist/Administrative Assistant

Guardian Insurance Group LLC
Job Description
Position Overview:
Are you a dynamic and organized, patient individual with excellent communication skills? If so, we have the perfect opportunity for you! Guardian Insurance is seeking a warm, welcoming individual for our fast-paced agency. Our company specifically thrives on our ability to create a family-like atmosphere for our customers and fellow coworkers. As the first point of contact for clients and visitors, you will play a crucial role in continuing this nature that defines our company culture.
 
Responsibilities:
  1. Front Desk Management:
    • Greet clients and visitors in a warm and friendly manner.
    • Answer and direct incoming phone calls promptly and professionally.
    • Manage the reception area, ensuring it is neat and organized.
  2. Customer Service:
    • Assist clients with basic policy-related questions.
    • Assist with tasks such as data entry such as notes, filing, and document preparation.
    • Light servicing of policies such as taking payments, adding vehicles, adding or removing drivers.
  3. Collaboration:
    • Work closely with other team members to ensure smooth office operations.
    • Communicate effectively with agents and other staff members.
Qualifications:
  • High school diploma or equivalent; college degree is a plus.
  • Proven experience in a customer service or receptionist role.
  • Excellent verbal and written communication skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Detail-oriented with strong organizational skills.
Benefits:
  • Health insurance
  • Professional development opportunities
  • Positive and collaborative work environment
How to Apply: If you are ready to take on this exciting opportunity and contribute to the success of our insurance agency, please submit your resume and a cover letter detailing your relevant experience to khines@guardianinsurance.org. No phone calls please.
Contact Information