Position Overview:
Are you a dynamic and organized, patient individual with excellent communication skills? If so, we have the perfect opportunity for you! Guardian Insurance is seeking a warm, welcoming individual for our fast-paced agency. Our company specifically thrives on our ability to create a family-like atmosphere for our customers and fellow coworkers. As the first point of contact for clients and visitors, you will play a crucial role in continuing this nature that defines our company culture.
Responsibilities:
Are you a dynamic and organized, patient individual with excellent communication skills? If so, we have the perfect opportunity for you! Guardian Insurance is seeking a warm, welcoming individual for our fast-paced agency. Our company specifically thrives on our ability to create a family-like atmosphere for our customers and fellow coworkers. As the first point of contact for clients and visitors, you will play a crucial role in continuing this nature that defines our company culture.
Responsibilities:
- Front Desk Management:
- Greet clients and visitors in a warm and friendly manner.
- Answer and direct incoming phone calls promptly and professionally.
- Manage the reception area, ensuring it is neat and organized.
- Customer Service:
- Assist clients with basic policy-related questions.
- Assist with tasks such as data entry such as notes, filing, and document preparation.
- Light servicing of policies such as taking payments, adding vehicles, adding or removing drivers.
- Collaboration:
- Work closely with other team members to ensure smooth office operations.
- Communicate effectively with agents and other staff members.
- High school diploma or equivalent; college degree is a plus.
- Proven experience in a customer service or receptionist role.
- Excellent verbal and written communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Health insurance
- Professional development opportunities
- Positive and collaborative work environment